A Message to Our Customers about COVID-19

At The First National Bank of Central Texas, the health of our employees and customers is our number one priority.

Doing Our Part

Slowing the spread of COVID-19 takes all of us doing our part. There is nothing more important to us than the health and safety of our customers and employees. So with those factors in mind, we have made the decision that starting on Tuesday, June 30 we will not provide in-person Teller, New Account or Loan Services at all 5 banking center lobbies on a temporary basis.


Still Open for Business

The drive-thru at each of our banking centers will remain open. Our team will be there to help you with your banking business. They are ready to help you get a new debit card, open up an account, deposit your money, and more. If you need to access your safe deposit box, you can let us know at the drive-thru or you can call us at 254-772-9330.


Self-Service Banking

We strongly encourage you to use FNBCT’s digital tools for self-service banking. We offer online banking and mobile banking free* to our customers. You can check your account balances, transfer funds, pay bills, and deposit checks with these services.

If you haven’t enrolled in online banking, we’ve made it easy for you: Enroll now. If you need assistance, please feel free to email or call us at 254-772-9330.

*Cellular messaging and data rates apply.


Economic Impact Payments

In the coming days and weeks, the IRS will be sending out the newly established Economic Impact Payments. For more information on how these will be distributed, and if you are eligible, click here.


Scammers

With our government’s accouterment that payments will be sent out to Americans, we thought it was a good idea to remind folks about some important things to know ahead of time. Unfortunately there are always scammers out there who will try to take advantage of you.

Don’t respond to texts, emails or calls about checks from the government. The details are still coming together.

Ignore online offers for vaccinations and home test kits. There are no products proven to treat or prevent COVID-19 at this time.

Hang up on robocalls. Scammers are using illegal robocalls to pitch everything from low-priced health insurance to work-at-home schemes.

Watch for emails claiming to be from the CDC or WHO. Use sites like coronavirus.gov and usa.gov/coronavirus to get the latest information. And don’t click on links from sources you don’t know.

Do your homework when it comes to donations. Never donate in cash, by gift card, or by wiring money.


Thank you for banking with FNBCT. We appreciate your support and patience.