Debit Cards

First National Bank of Central Texas

Debit Card Request Form

Contact Customer Service

If you have any questions or concerns about your debit card, please contact our Debit Card Department:

254-761-6159, available M-F 8:30 am – 5 pm

Email: Crystal Lane, clane@fnbct.com

If you are unable to immediately reach a representative in the debit card department, please contact Customer Service:

254-772-9330, available M-F 8:30 am – 5 pm

Lost or Stolen Debit Card

If your card has been lost or stolen after business hours, please contact our Fraud Department:

Falcon Fraud Services

1-800-500-1044, available 24 hours/7days a week

Once you have contacted a representative in our Fraud Department, your card will be closed immediately.

If you locate your lost card and would like to reactivate, please call our Debit Card Department during business hours at 254-761-6159. NOTE: Our Fraud Department will NOT be able to reactivate the card for you.

If your card is lost and you would like a replacement card the same day, please stop by any of our five locations and we can have a new card printed within minutes.

If any charges are incurred during the loss/theft of your debit card, please contact the Debit Card Department as soon as possible. Please review our Terms and Conditions for more information:

Terms & Conditions